Global Payments | ProPay

Credit Card and ACH Processing 16

• What descriptor appears on merchant bank transfers?
• How do I know if an ACH Payment is completed?
• What are beneficial ownership requirements?
• Why are merchant funds put on hold and how can they be released?
• What are soft limits and how do they work?

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ProtectPay 2

• What gateways does ProPay support?
• EnsureBill: card updater solution

Commission Accounts 1

• How do I load funds to ProPay to pay commissions?

Online Account 1

• How to add a Canadian bank account

Regulatory and Compliance Information 10

• ProPay Avis de Confidentialité (Mis à jour 2025)
• ProPay Privacy Notice (Updated 2025)
• Notice of Sponsor Bank Migration
• April 2025 Card Brand Regulatory Update
• ACH Authorization Compliance Reminder

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