Credit Card and ACH Processing

Solutions related to CC and ACH Processing

What descriptor appears on merchant bank transfers?
Bank deposits from ProPay will show as follows: 1. The default descriptor lists ProPay as the originator and uses the Business Legal Name that was submi...
Tue, 15 Jan, 2019 at 11:44 AM
How do I know if an ACH Payment is completed?
ACH Payment processing is different from credit card processing because there is no real-time authorization of funds availability in the account. When an A...
Tue, 30 Apr, 2019 at 11:52 AM
What are beneficial ownership requirements?
The Financial Crimes Enforcement Network (FINCEN) published a Final Rule requiring more in-depth validation of Beneficial Owners before allowing them to ope...
Fri, 26 Aug, 2022 at 6:13 PM
Why are merchant funds put on hold and how can they be released?
From time to time, merchant funds from credit card and ACH processing may be put on hold for a variety of reasons, including the following: 1. Manual Ho...
Tue, 15 Jan, 2019 at 11:53 AM
What are soft limits and how do they work?
When approved, partners or merchants can have their accounts configured with soft limits.  This allows an account to continue processing beyond the stated l...
Tue, 4 Jun, 2019 at 6:38 PM
What descriptor will payers see on their credit card or bank statement?
The Merchant Descriptor is what shows on a cardholder statement when charged by a business. ProPay has some configurable control on what is sent, but what ...
Fri, 10 Jan, 2020 at 11:46 AM
Where can I find the latest API documentation?
Documentation for the XML, REST, and SOAP APIs resides here: For reporting, go to this page: http...
Fri, 26 Jul, 2019 at 11:47 AM
ACH payment disputes
What are the regulations, timelines, and limitations when someone contests an ACH payment, after the payer's bank rejects an initially successful tra...
Thu, 25 Jul, 2019 at 7:55 PM SFTP Access
Partners can receive and use daily flat file reports from the ProPay system to keep their systems and teams up to date on transaction activity.   Access to...
Tue, 28 Jan, 2020 at 10:40 AM
1099-K Information and FAQs
ProPay Annually sends IRS 1099-K forms to qualified merchants. Details of qualification criteria can be located at
Mon, 19 Feb, 2024 at 11:02 AM